Best Practices Shipping and Receiving

Don’t allow profits to slip out the back door!

Use this review to insure your receiving and shipping practices conform to industry best practices.

Best Receiving Practices:

Ensure receiving personnel are trained in the proper receiving procedures.

Check seals on trailer doors before opening.

Inspect shipments upon delivery.

Only the person receiving and inspecting the freight should sign the delivery receipt.

Write proper exception notations on delivery receipts.

Report concealed damage or shortages within 15 days of receipt.

Retain all packaging until a claim is resolved.

Notify carriers of claims and request and inspection.

Read and critique a carrier’s inspection report before signing.

Best Shipping Practices:

Always request a copy of the carrier’s tariff before shipping.

Know what a carrier’s liability limits are before shipping.

Use only new packing material, use of used cartons or packing may limit your ability to receive full value for any loss or damage.

When necessary, verify the identity of the driver before loading his truck.

Properly complete the bill of lading using correct classification descriptions.

Clearly mark any special delivery requirements on the bill of lading.

Make sure the driver clearly signs the bill of lading noting the total number of “outside” pieces received.

Never permit a driver to sign “shippers load and count (SLC)” unless he is signing for a sealed load.

Make sure all trailer loads are sealed by your personnel./

Record seal numbers on the bill of lading before it is signed.

Promptly respond to a carrier’s On Hand notices.

When shipping hazardous materials make sure the individual preparing and offering the shipment to the carrier is properly trained and certified to handle hazmat shipments.

By combining technology and expertise with steadfast alliances, Westgate Global is able to simplify your company’s logistics challenges.

Ask about our consulting services and unique Hazmat training program.

Understand, Capture and Control Freight Costs

Domestic Terms of Sale

Over the years, true understanding of domestic purchasing terms of sale and their implications have become blurred.  Issues generally do not arise until there is a problem and then the parties to the transaction attempt to sort out their individual responsibilities.  Taking time to understand the terms, will help you select the correct one for your transaction.
Since transportation costs are the second or third highest expense that a manufacturing company has beyond the cost of labor and raw materials, it makes sense to know how they are allocated.  Even if you permit your vendor to pay the freight charges, you need to know the amount they paid.  Be sure to identify freight costs separate from cost of goods.

Negotiating the most appropriate terms of sale will allow you to add value to your purchase.  Choosing Westgate as your transportation service provider gives you the opportunity to select the best price / service value.

 

 

  • F.O.B. Origin———————–>
    Freight Collect
Buyer pays freight charges
Buyer bears freight charges
Buyer owns goods in transit
Buyer files claims – if any
  • F.O.B. Origin———————–>
    Freight Prepaid
Seller pays freight charges
Seller bears freight charges
Buyer owns goods in transit
Buyer files claims – if any
  • F.O.B. Origin———————–>
    Freight Prepaid and charged back
Seller pays freight charges
Buyer bears freight charges
Buyer owns goods in transit
Buyer files claims –  if any
  • F.O.B. Destination—————>
    Freight Collect
Buyer pays freight charges
Buyer bears freight charges
Seller owns goods in transit
Seller files claims – if any
  • F.O.B. Destination—————>
    Freight Prepaid
Seller pays freight charges
Seller bears freight charges
Seller owns goods in transit
Seller files claims – if any
  • F.O.B. Destination—————>
    Freight Collect and Allowed
Buyer pays freight charges
Seller bears freight charges
Seller owns goods in transit
Seller files claims – if any

Our Ideal Client

Westgate Global Logistic’s ideal client is someone who:

  • Typically is a small to midsize company requiring greater transportation resources.

  • Knows there is more to moving freight than picking up at one location and moving to the next.

  • Typically views our services as a means to provide them time to achieve other, more important things in their business and/or personal lives.

  • Has realistic logistics objectives and clearly communicates those expectations to our firm, so we all agree on how to proceed.

  • Hires us to play a vital role in their strategic transportation plan, because they value the flexibility available through a non-asset based logistics service provider.

  • Trusts us enough to ignore all those that appear in the marketplace driven by price alone, without regard for consistent service.

  • Commits to our company for the management of most/all of their volume and truckload freight, because they want to coordinate the entire process rather than handpick individual shipments.

  • Amicably discusses and then delegates transportation and logistics decisions to our firm, including customer/ vendor relationships and expectations. Doing so gives us a better chance of overcoming the logistics challenges and meeting objectives.

  • Provides qualified referrals to us.

Our ideal clients enjoy a preferred relationship with our firm and staff. As a result they:

  • Expect and deserve to receive personalized customer service.

  • Consider our firm to be part of their transportation team.

  • Know that our firm and our service partners bring specific areas of expertise to each situation.

  • Trust that our competent and dedicated staff is capable of answering their service-related questions.

  • Treat our staff with respect and are treated with respect and appreciation by our staff.

  • Gain both personally and professionally from the relationship with our firm.

Now that we have described our ideal client, we need to know how we meet your expectations of the ideal logistics service provider.