Westgate High Cost of Poor Service

The High Cost of Poor Service

Do you know if your logistics partner is costing you money? 

Recent statistics indicate that poor service could not only tarnish your company’s reputation, it could potentially cost you future customers as well. New Voice Media recently researched the cost of poor service and found that it costs U.S. businesses a whopping $41 billion annually in lost revenue. Not only will poor service cost you the current customer, research shows that most dissatisfied customers will share their bad experience and many will post a negative review online. Companies need to show consistent, efficient, and friendly service to retain and grow their business. An unreliable logistics provider could damage your reputation and cost you more in the long run by having to fix their mistakes. We outline how to avoid these mistakes and improve your shipping processes.  

Our Guide Includes:

  • Criteria your logistics provider should meet

  • Insight into key areas impacting shipping inefficiencies

  • Best practices for shipping and receiving

 

GET YOUR COPY!

DOWNLOAD THE HIGH COST OF POOR SERVICE TODAY and learn how to stop profits from slipping out the door!

DOWNLOAD NOW

 

Email us with your thoughts!